ChatGPT “Error in Moderation”: How to fix

ChatGPT “Error in Moderation”: How to fix
Rosa Fryer Updated on by

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There’s an issue that people are encountering with OpenAI’s popular chatbot, so here’s how to fix the ChatGPT “Error in Moderation”.

ChatGPT is currently facing downtime across various regions, with users receiving an “error in moderation” notification. This message suggests that the chatbot is attempting to maintain safe conversations, often caused by content moderation systems mistaking content as “offensive or inappropriate”.

ChatGPT is not one to shy away when encountering errors. We’ve found resolutions for GPT-4 usage error, ChatGPT generating response error, and “something went wrong” error.

Let’s get straight into it.

How to fix ChatGPT “Error in Moderation”

Fixing the ChatGPT error message should be a quick fix. Take a look at the steps below to get straight to the heart of the issue.

Follow these simple steps to resolve ChatGPT “Error in Moderation”

  1. Use shorter and clearer prompts

    Often when prompts are too long, ChatGPT won’t understand what the request is. Keeping information and prompts concise is important for accurate responses. If you’re running into ChatGPT errors like this one, making sure you’re delivering accurate and clear prompts is a good place to start.

  2. Refresh the browser

    Sometimes error messages occur when systems are in overdrive. By refreshing, it allows any minor issues to be flushed out, and also can help identify where the issue is coming from.

  3. Use a different browser

    Just like humans, browsers also have off days too. ChatGPT may not be running on one browser but working on another. Try switching between Chrome, Safari, or Firefox.

  4. Don’t use offensive language

    It may sound obvious but if you’re using offensive language then that’s probably why you’re being flagged for moderation issues. Simple resolution, stop swearing in ChatGPT. What did it do to you?

A screenshot of a screen showing an "Error in Moderation" message on a black screen.
ChatGPT “Error in Moderation” message

What does the “Error in Moderation” alert mean in ChatGPT

When you see the “Error in moderation” message in ChatGPT, it usually means there’s a problem with how the system is handling a message. This can happen for different reasons, but it often happens because the system mistakenly thinks the content is offensive or inappropriate when it’s not.

If you’re coming across this error message often, it might signal a bigger problem with the moderation system that developers need to fix. Users can report these problems to the platform’s support team for investigation and fixing.

Until developers resolve this issue we’d suggest that users facing this error message adjust how they phrase their messages or steer clear of certain topics that could set off the moderation system until the problem gets fixed.

Does the “Error in Moderation” alert mean I’m banned from ChatGPT?

No, seeing the “Error in Moderation” message doesn’t mean you’re banned from ChatGPT. Usually, it suggests a problem with the content moderation system, potentially misidentifying content.

If you are using offensive language, however, then a ban may be more likely.

ChatGPT “Error in Moderation” – FAQs

Why do I keep getting errors in ChatGPT?

Common causes may involve weak internet connection, VPN issues, server overload, or temporary server outages. Also, errors might stem from excessive text generation or query activity in your chatbot session.

How do I clear the cache in ChatGPT?

To make sure nothing on your side is causing access issues, try clearing your browser’s cache. In Google Chrome, click the three dots at the top right > More Tools > ‘Clear Browsing Data‘. Once you’ve done that, try using ChatGPT again to see if the issues have resolved.