Why is ChatGPT not working? – How to fix

Why is ChatGPT not working? – How to fix
Amaar Chowdhury Updated on by

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If you’re wondering why is ChatGPT not working, we’re going to answer that here.

ChatGPT is OpenAI’s deep-learning conversational tool that writers and business can use to generate content and ideas. At the moment – ChatGPT is free. There are, of course, caveats. You have fairly limited usage of the service, so you can’t generate endless amounts of content. There’s also a priority queue and capacity, where if it is exceeded by users, you won’t be able to access the service.

Recently, there’s been alleged reports of a paid professional plan for ChatGPT that extended usability and gave users priority access, however, it seems as though this could cost up to $42 per month. So, if you’re looking to use ChatGPT for free, you may have been met with a warning stating that ChatGPT is at capacity right now.

If that’s the case, or you have received another error message preventing you from entering the service at all – it’s possible that you are thinking that ChatGPT is not working.

Why isn’t ChatGPT working?

ChatGPT not working could be because of various reasons. Something that our team have noticed is that there is often a link between ‘how to install plugins’ queries and the ‘ChatGPT not working’ issues. There’s a strong possibility that ChatGPT is not working because of plugins that you’ve installed. If you haven’t installed Plugins, we have other solutions – don’t worry. However, if you have installed plugins try disabling them and see if the problem stops.

Alternatively, a common issue is people trying to use the chatbot at the same time. This then leads to a server overload issue, where people can’t get into the site.

ChatGPT is not working – how to fix?

At the time of writing, ChatGPT is not down. However, the service has lost connection in the past due to server overload.

If you’re still trying to get access to the service – there are a few solutions that could give you access. They aren’t guaranteed to work, however, it’s sometimes possible to work around error messages as they may not be affecting everyone.

If ChatGPT is at capacity, your best option is to simply wait after refreshing the page. Your turn will come eventually, however if you’re in a rush there are a few other options that might be worth a try.

How to fix ChatGPT being down?

  • Log out of OpenAI and log back in
  • Clear browser cache
  • VPN
  • Use incognito mode
  • Use a different account
  • ChatGPT alternatives

None of these are guaranteed fixes, however they may work depending on your circumstances.

How to fix ChatGPT not working on Chrome browser?

If ChatGPT isn’t working on Chrome then take a look at the official guide on how to clear your cache. Alternatively, take a look at the instructions below for a quick and easy fix.

  • Open Chrome
  • On the top right, click More
  • Select More tools > Clear browsing data
  • Select how far back you want to delete. To get rid of everything, select All time
  • Check the boxes: Cookies and other site data and Cached images and files
  • Click Clear data

Next restart your browser and try access ChatGPT again. It should now be working. If that doesn’t fix it, try using a different browser to see if it works on there to help identify what the issue is.

Pay a subscription fee to use ChatGPT Plus

There’s no skirting around the fact that ChatGPT receives a huge amount of daily traffic that is only expected to grow.

One possible solution to ChatGPT not working is to subscribe to ChatGPT Plus. For $20 per month, users will be guaranteed access to the chatbot during peak times. It also fast tracks you to use GPT-4, which is the latest upgrade to the AI as of March 2023.

Why is ChatGPT not working – final verdict

ChatGPT may not be working due to the error message stating that it is at capacity. If that’s the case, you may be forced to wait. A better solution may be to try using ChatGPT alternatives that are currently working.

We’re going to be updating this page whenever ChatGPT is not working, so if the server is ever overloaded or there is no connection to the site, we’re going to keep you in the loop.