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If you’re experiencing the Diablo 4 error code 395002 – here’s how to fix it.
Diablo 4’s launch was filled with issues relating to server issues and such, however a recent hotfix may sort out many of these problems. Regardless, while these issues are being sorted out, there’s still going to be some that linger, so here’s how you can fix error code 395002.
How to fix Diablo 4 error code 395002
- Wait for servers to ease load
- Reboot Diablo 4
- Reboot your internet
- Disconnect from VPN, if using
Reboot Diablo 4 and Battle.net launcher to fix error code 395002
This is the best fix for the issue so far, as spotted by several Redditors. You’re going to want to make sure that you close Diablo 4, alongside Blizzard’s app: Battle.net, then give it a quick reboot. From here, you’re going to want to re-open everything and you should hopefully be able to get back onto the game.
At the moment, there’s not really much for the user to do to sort out this particular error code. This issue occurs mostly on behalf of the Diablo 4 servers, so it’s generally up to Blizzard to iron out this particular issue.
Closing the game and Blizzard Battle.net app, alongside restarting all, has been said to work with allowing users to get back onto the game. We implore that you try this one out first.
This error also applies to those playing on other platforms, so you will be able to try the following on PS5 and Xbox too.
What is Diablo 4 error code 395002?
Reactions to Diablo 4’s 395002 error code are already getting heated.
Diablo 4’s error code 395002 occurs when the Blizzard servers are unable to handle the load of all the gamers trying to get onto the game.
Some users have even reported that the error can occur mid-fight with Bosses, which is nothing but less than ideal.
The recently released hotfix is said to iron out this issue, so we can expect some relief from there. This issue was a recurring issue in the Diablo 4 betas, often accompanied by the “Account Locked” error message.
Diablo 4 “your account is locked” error explained
You may be receiving an error saying that your Diablo 4 “account is locked”, however, don’t fret. This is issue is not as serious as it sounds. What’s really happening is that the the Diablo 4 servers are under massive duress and are unable to authenticate that your account is valid.
The response is therefore to say that your account is locked, which sounds a lot more serious than the reality. As long as you follow the aforementioned steps to get back onto the game – you should be good, and no, your account is not permanently locked.
