Fortnite: How to contact Epic Games Support

If you have issues with Fortnite, you should contact Epic Games Support. Whether you’re dealing with a game-breaking bug or a minor issue, customer service will do its best to help you. This process is also useful if you’re trying to recover your Fortnite account or have trouble logging in.

Our guide will explain how to get in touch with Fortnite’s customer support. If you follow these instructions, we can guarantee that you will receive a reply from Epic Games.

Where to contact Epic Games Support and get Fortnite help?

While posting on Reddit or Discord may catch Epic Games’ attention, the best way to contact customer service is through the developer’s official website. To do this, open the Epic Games Support website. After that, you need to select one of the categories you need help with:

• Accounts
• Creator programs
• Technical
• Payments
• Parent/guardian support

You may also receive help with the Epic Games Store on this website.

Once you select the category, you will be taken to a new page that has many helpful topics. For example, if you select the Accounts category, you will see guides on how to change your display name in Fortnite, change your password, delete the account, and so on.

✓ Asmir’s Advice

Give as many details as you can

The key to having your problems solved is the amount of details you provide with your request. If you can explain exactly what’s causing the issue and what’s going on with your game, you’ll help the development team find a solution. However, if you only write that your game is not working in your support ticket, Epic Games Support will be able to do anything about it.

While Epic Games already has an answer to many questions, you may need to contact customer support directly. To do this, press the blue Contact Us button at the bottom to get in touch with customer service. You will be asked to provide detailed information regarding your issue, so the more details you give, the bigger chance your problem will be solved.

For example, if you’re dealing with the game crashing, you should provide Epic Games with the Fortnite error code you receive. Furthermore, you need to mention your gaming system and any other information that could help Epic fix your problem.

How to contact Epic Games Support – FAQ

How can I recover my Fortnite account?

If you no longer have access to your Fortnite account, you can recover it by contacting Epic Games Support. It will be essential for you to provide a lot of details and prove that you are the owner of the account. Once you do so, a customer service agent will give you back your account.

Can I report Fortnite bugs by contacting Epic?

You can report bugs by contacting Epic Games as well. However, if you want the development team to fix the bug quickly, make sure to provide more details.

When will Epic Games Support reply to me?

You will usually wait for a few days for Epic Games Support to reply to your ticket. The response time varies on many factors, but if you are lucky, you’ll get a response within a day.