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If you’re having trouble playing your favourite game, you might be wondering if EA is unable to connect, and how to fix it.
We’re going to get to the heart of this annoying problem, first by explaining what this error code means before moving onto how you can fix it. You’re probably getting this error message because your gaming platform is struggling to connect to the servers at EA.
For better or worse, the issue isn’t always to do with you. You’ll sometimes find that EA is experiencing the problem and already trying to fix it. Other times though, it will be a you problem, but there are steps you can take to fix it.
EA ‘Unable to Connect’ potential fixes – how to connect to EA.com?
We’ll run through a couple potential fixes so you can get back to playing your chosen game on EA’s servers.
- Reset internet connection
- Check your EA Accounts
- Disable Windows Firewall
If you’ve received the error message, your first port of call is to check the live status of the server. The easiest way is to go to DownDetector which can provide a live report of potential issues. If you see the problem there, then all you can do is sit tight and await a fix. Another good point of reference is the EA Troubleshooting connection guide.
Reset your Internet connection
This will only be an applicable fix if the issue is client-side. You might encounter this error if you’re experiencing an issue with your own connection, though in reality, it’s likely an issue with EA themselves.
Check your EA Accounts
Another issue that will again likely be client-side is an error with your accounts. For example, you might have been banned from EA’s services. If this is the case, all you can really do is appeal to EA to unban you.
Disable Windows Firewall
You can disable the Windows Firewall pretty easily, potentially working around the EA servers not working. Here’s how to do it:
- Enter run in the Windows start menu
- Type firewall.cpl into the Run box
- In the pop-up window, select Turn Windows Defender Firewall on or off
- Select Turn off Windows Defender Firewall
- Hit OK
From here, if nothing else has worked, your only option is to wait for an update from EA. Generally, we see these issues resolved fairly swiftly, so fear not, you’ll be back on FIFA or Apex Legends as soon as possible.
Frequently Asked Questions
Why can’t I connect to EA?
It’s possible that the EA servers are currently disrupted by something – perhaps an outage or overload.
Have I been banned from EA servers?
If you’re struggling to connect to EA servers – it’s possible that you have been banned. Though the likelihood is that you are not, and that you are just experiencing connectivity issues.
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