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Update: Rockstar has issued an update on the issue via its Support site.
“We are currently addressing this issue with a patch for PlayStation 4 and PlayStation 3 users. This patch is available for download, but may not be available in your region for the next few hours. If you attempt to download the patch and see a “CE-32937-4″ error, please attempt to download the patch again later today. This issue will be addressed for Xbox One and Xbox 360 users by tomorrow. Affected PlayStation 4 and Xbox One players can still log in to Grand Theft Auto Online but will not be able to transfer characters until the fix is in place.”
Original Story: Some GTA 5 players on Xbox One and PS4 hoping to transfer their GTA Online account from PS3 or Xbox 360 are running into a problem, Rockstar has acknowledged.
A Rockstar Support post explains that the problem relates to players who haven’t played GTA Online since 2013.
“When I try to transfer to PS4 or Xbox One, it says ‘No previous Grand theft Auto Online data is associated with your Social Club account.’ I then tried to go back and play GTA Online on PS3 or Xbox 360 to verify, but it says the Rockstar services are unavailable. Help!” writes the support page.
Rockstar replies: “We are urgently looking into an issue preventing character transfer and GTA Online login on accounts that haven’t played GTA Online since 2013 … Apologies for any inconvenience caused, and thanks for your patience.”
Hopefully Rockstar will have a fix in place soon. Those looking to transfer an account should follow this guide on Rockstar Support.
Source: Rockstar Support
About the Author
Grand Theft Auto 5
- Platform(s): PC, PlayStation 3, PlayStation 4, PlayStation 5, Xbox 360, Xbox One
- Genre(s): Action
