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If you’re finding that your PS5 controller charger is not working, we’re here to show you how to fix it as quickly as possible.
It’s certainly not unheard of for PS5 players to have problems charging their controllers. The issue usually involves the charging cable, the controller, or the PS5 console itself. So, whether you’re experiencing an intermittent fault with the charger or it’s to do with your controller running out of charge too quickly, we should be able to help with a solution.
Why is my PS5 controller not charging?
You can find out if your PS5 controller is not charging by checking its status. Tap the PS button on the DualSense controller. An animated battery icon will display on the screen. Once it’s fully charged, the battery icon will stop animating and display three bars.
If it’s not charging, it can be down to the following common issues:
- Charging cable – It’s not easy to tell just by looking at the cable, but there may be an issue with the cable’s internal wiring if your controller is not charging properly.
- Cable connection – The issue might be to do with the controller’s port that is stopping power being transferred to the controller.
- Batteries – Your PS5 controller has an internal battery that cannot be removed. Unfortunately, if this battery has become faulty over time, it may need to be repaired.
- Firmware – If a firmware update has been interrupted, the controller may struggle to charge correctly. It’s worth noting that the last major firmware update came in September 2022.
- Internal faults – Some controllers will struggle to charge properly due to an internal component breaking. This might be if the item’s been dropped or mishandled.
How to fix PS5 controller charger not working
The following troubleshooting tips should help get your PS5 controller to charge properly.
- If it’s a cable issue, check that the cable works with other devices. It’s a typical USB charging cable, meaning you should be able to test it with another device like your smartphone. If you have another PS5 controller, you can also try it with that. If It works fine, you’ll need a replacement cable.
PowerA USB-C Cable for PlayStation 5
Length
10ft cable with velco-strap
- Check port contacts. Ensure there’s nothing that could be blocking the connection. Gently blow or brush any dust out of the way. Make sure you do this on the controller and console ports.
- Consider using a charging station instead. Charging stations are often more reliable than cables, while also providing a neat place for your controller to live.
- Contact PlayStation Customer support if your controller is still under warranty. They should be able to advise you on your options, and potentially help you get it fixed. It’s also worth checking out Sony’s repairs section of their website in case that helps.
Suppose you’re experiencing this problem a lot without solving the issue. In that case, you should consider upgrading your controller to PlayStation’s new custom controller – the DualSense Edge, though you should only do this if you’re sure the problem is to do with the controller.
Frequently asked questions
Is there another way to charge a PS5 controller?
Yes – if you’re having trouble with your charging cable, you can use a charging dock to charge your controller.
How do I charge my PS5 controller with a broken port?
If your port is broken on your PS5 controller, you can charge your controller using a charging port that uses the audio jack to charge the controller.
