Video Gamer is reader-supported. When you buy through links on our site, we may earn an affiliate commission. Prices subject to change. Learn more
Nintendo is offering to fix the game saves of any player encountering a bug in Metroid Other M which is preventing them from being able to progress past the Desert Refinery room in Sector 3 as the door to the next room remains locked.
“We would like to apologise to any customers who have had this problem,” reads a message from Nintendo Customer Support. “If you have encountered this problem in METROID: Other M then please contact Nintendo Customer Support on [email protected] who will arrange for this problem to be resolved free of charge.”
If you’re yet to play Other M then you’ll find a guide to ensure you don’t run into the locked door here. If you’re already stuck then email the address above.
