Buyer’s remorse sets in for ASUS ROG Ally owners after hardware woes

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The ASUS ROG Ally launched earlier in June, and despite enjoying a release filled with praise, things are now taking a slight turn.

The ASUS ROG Ally has recently found itself central to hardware controversy in which people’s SD cards are being bricked by malfunctioning card readers. ASUS representative Whitson Gordon released a statement on the Republic of Gamers Discord stating the following:

“After confirmation from internal testing, under certain thermal stress conditions the SD card reader may malfunction … To alleviate the issue, we will be releasing n update that further fine-tunes the default and minimum fan speeds on the device to improve reliability while keeping fan noise in check, as we know this is a concern for many of you.”

This follows on from previous concerns that the ASUS ROG Ally has controller deadzones issues preventing users from enjoying their experiences with specific types of games. Not only that, but there have been numerous reported issues with the buttons depressing into the console, joystick springs malfunctioning, and countless reports and complaints of excessive fan noise.

It seems as though, despite the highs that the ROG Ally brings, there’s a disproportionate group of owners who are experiencing issue after issue. This has even prompted prominent reviewer Jeremy Penter to retract his original advice to “wait for a sale” to “100% for sure, do not get” due to the lack of “confidence in the long term viability of the hardware.”

The ASUS ROG Ally community is currently in tatters, with many out there contemplating returning their devices, while others have done so twice already.

Some have even begun reporting that their local Best Buy stores are no longer accepting returns on the ASUS ROG Ally, possibly due to the sheer amount of open box returns they’re experiencing due to excessive returns.

About the Author

Amaar Chowdhury

Amaar is a gaming journalist with an interest in covering the industry's corporations. Aside from that, he has a hankering interest in retro games that few people care about anymore.

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