Warner Bros. Interactive has identified three main problems currently being experienced with Batman: Arkham Origins and issued an apology to fans for the inconvenience caused.
"We'd like to sincerely thank everyone who has joined us since the launch of the game," reads the statement from Warner. "We appreciate the fan support and also want to thank all the people in the field who have sent us their saved games as they have been invaluable in helping us identify the problems.
"It has come to our attention that there are issues that are negatively impacting the experience for some players. The team has been working around the clock to review, validate and pinpoint the problems that have been reported and we have identified three main issues which we are tackling first.
"For these issues, we expect the software update to be available within the next week. Rest assured, we are continuing to monitor all channels for other issues that players are experiencing and will release additional updates as they become available."
These issues include:
- Infinite Falling/Falling Out Of World - All platforms
- Unable To Continue Story - All Platforms
- FreeFlow Focus mode not unlocking upon reaching "Shadow Vigilante" rank 3 will be fixed - All Platforms
Unfortunately, two major Xbox 360 problems remain unfixed:
Corrupted Saves - Xbox 360 only: Players have reported losing their saved game to data corruption. Specifically, when you try to choose a story slot to continue, it says "Corrupted" and if you select it, an error message appears which says, "The save is corrupt. Please delete it." We believe we know what is causing this and need a few more days to validate before pushing a patch through.
Ongoing Crashing/Freezing Issues - Xbox 360 only: Players have reported recurring crashing and freezing while playing the game.We have been working hard to track down and resolve the problem as quickly as possible. We believe we know what is causing these issues and need a few more days to validate before pushing this patch through. In the meantime, some players have managed to avoid the freezing by disconnecting their console from the Internet while playing.
"We sincerely apologize for any inconvenience caused and thank you all for your patience as we work to resolve the issues," concluded Warner.
Source: Arkham Origins forums