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Call of Duty: Black Ops is out and unsurprisingly players are encountering bugs which slipped through the giant Treyarch net.
The good news is that Treyarch wants to hear about the issues players come across.
“You found an exploit or saw someone using an exploit online, you are having trouble with server reliability, you discovered a bug in the single-player game, or something along those lines that is more related to how the software performs. These are things that the Treyarch development team needs to hear about in order for them to fix them,” explained Activision’s Dan Amrich. “The best way to contact them is through the callofduty.com forums.”
Amrich added: “Every game has bugs; it’s a reality of gaming. And the bigger the game, the more likely you will find bugs that would never even come to light in less popular titles. So the best way to help get rid of those bugs is to share what you’ve learned with the team that has the power and insight to fix them.”
Be warned though, Treyarch won’t like you as much if you shout and make insults.
“When you explain your issue … it helps to be polite (insults in all caps might make you feel better, but it makes it tougher to get to the useful stuff), be specific (the more detail you can offer about what was going on when the problem occurred, the better) and be clear & direct, and you have a much better chance of finding the info you need and/or helping get the problem fixed,” said Amrich. “Less helpful things include angry Tweets directed at nobody in particular, how-to-exploit-the-bugs videos on YouTube, and screaming at the walls, so I do not recommend them.”
As Amrich says, post-launch bugs are commonplace in video games. The reality is that Black Ops is probably as buggy as the next game, but the popularity of the title will make it seem like every man and his RC-XD Car is experiencing problems.
