Left Joy-Con connection issues will not be an issue moving forward, says Nintendo

Left Joy-Con connection issues will not be an issue moving forward, says Nintendo
James Orry Updated on by

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Nintendo has spoken, claiming issues relating to Left JoyCon connectivity are not the result of a “design issue,” but actually a simple case of “manufacturing variation”.

You could argue that someone had to design the problematic variation, and was therefore at fault, but that would be pedantic.

The good news is that Nintendo does not expect the problem to be an issue moving forward, and those with problems can contact Nintendo support for a fix.

Here’s Nintendo of America’s statement given to Kotaku.

“There is no design issue with the Joy-Con controllers, and no widespread proactive repair or replacement effort is underway. A manufacturing variation has resulted in wireless interference with a small number of the left Joy-Con. Moving forward this will not be an issue, as the manufacturing variation has been addressed and corrected at the factory level.

“We have determined a simple fix can be made to any affected Joy-Con to improve connectivity.

“There are other reasons consumers may be experiencing wireless interference. We are asking consumers to contact our customer support team so we can help them determine if a repair is necessary. If it is, consumers can send their controller directly to Nintendo for the adjustment, free of charge, with an anticipated quick return of less than a week. Repair timing may vary by region. For help with any hardware or software questions, please visit http://support.nintendo.com.”

Source: Kotaku