Gamers experiencing technical issues with Heavy Rain

It appears that the launch of Heavy Rain on PS3 has been hit by a series of technical problems reported to be effecting gamers in all regions.

The most common complaint from those playing the game is freezing and audio drop outs, although the audio losing sync and corrupt game saves have also been reported.

Sony has asked players to report any problems in a thread on the PlayStation forums. A Sony Senior Community Development Manager posted the following:

“Hi folks, this is just to let you know that the issues reported in this thread and elsewhere are being looked into. We’re currently trying to establish any common factors for people who are experiencing game freezing so if you are having trouble please be as thorough as possible with regards to your PS3 setup – are you using a launch version of the console or a brand new slim, playing in standard or high definition (I’m not suggesting that these are potential causes, just making the point)… any information you can give may help to find where the issue lies.

“One word of advice we’ve had already is to avoid switching off your PlayStation while the game is in black screen as this may be affecting your save game. There have been a few reports of incidents where game saves have taken longer than would normally be expected – and with a black screen present it may leave the assumption that the game has crashed. In these circumstances we recommend you wait at least 5 minutes before rebooting – while it’s highly unlikely a save will take this long, it’s better to be safe than sorry.

“While incidents of problems with the game are very low we’re working to ensure that everyone gets the Heavy Rain experience they expect. As soon as there is any further information we’ll update further.”

We should also point out that the forum thread on which gamers are posting their problems does feature some spoilers.