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Blizzard has made a change to its refund policy, allowing refunds on request for Warcraft III: Reforged.
In a post on Battle.net, the company said, “we want to give players the option of a refund if they feel that Warcraft III: Reforged does not provide the experience they wanted.”
Warcraft III: Reforged—a remaster of an RTS that first released in 2002—launched last week, for PC and Mac. It has met with something of a negative reaction from fans, who have been irritated by a number of aspects of the re-release.
On the change to allow for refunds, Blizzard put out a statement:
“Blizzard stands by the quality of our products and our services. Normally we set limits for refund availability on a game, based on time since purchase and whether it has been used. However we want to give players the option of a refund if they feel that Warcraft III: Reforged does not provide the experience they wanted. So, we've decided to allow refunds upon request for the time being. You may request a refund here on our Support Site.”
Blizzard has also said that it will be releasing update to make improvements to the experience of playing Warcraft III: Reforged.
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