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Sky Player launched for Xbox 360 on October 27, but quickly the much hyped launch turned slightly sour, with many users unable to gain access. Microsoft made the decision to pull the service until the teething problems could be rectified.
A statement on the Xbox support page read: “Sky Player on Xbox 360 launched on Tuesday 27th October and was met with phenomenal demand, with many tens of thousands of customers attempting to sign-up within the first hour of launch.”
The statement continued: “Unfortunately due to the unprecedented levels of simultaneous demand, we did not have the capacity to satisfy all service requests and therefore temporarily suspended all access to the service. The rollout will be implemented in phases to ensure that consumers experience both a smooth sign-up process and high-quality experience. We apologise to all customers that have not been able to experience Sky Player on Xbox 360, we assure them that this is being rectified and we thank them for their patience.”
If you can’t currently access the Sky Player service, the advice appears to be “try again later”.