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The PSVR 2’s launch has seen a fantastic critical response, although the recent news that the controllers are having issues connecting to the headset, and also not responding once connected, is slightly worrying.
Users are reporting that the headset is failing to detect button input from the X and R2 button in-game, with an amalgamation of reports collected in this helpful, though daunting, Reddit thread. The PSVR 2 Sense controllers are easily connected to the headset, so what exactly is causing your PSVR 2 controller to be unresponsive?
Why are my PSVR 2 controllers not working?
According to the aforementioned Reddit thread, the issue with the PSVR 2 controllers are not related to hardware, which is a golden nugget of news. This means that you’re not going to have to send for replacement hardware if yours is faulty – although some commenters stated they’ve sent off for replacements, only for them to be faulty too. What this does mean, is that it’s simply a software issue, and a potential firmware update could be flashed to solve all these problems.
Sony haven’t released a statement confirming the source of this issue, though it seems the commotion around the subject will prompt them to do so soon – so make sure to stay updated with this page.
How to fix my PSVR 2 controllers not working?
We’ve had a look at the potential fixes – and there’s one fix that users are collectively agreeing as the top solution.
Noted by Reddit user iamthecowman: “What ended up working for me was turning off the controllers, booting up the game with the DualSense, then turning on the VR controllers once you’re in game.“
It seems as though that loading up the game with the DualSense controller allows the PSVR 2 Sense controllers to properly function – perhaps there’s an issue with drivers, and using the DualSense controller overrides this issue. That’s just a theory, however.
Users have reported that this is the only working fix for the PSVR 2 Sense controllers not working properly, though there’s also a few more fixes that users have flagged:
- Turn the affected controller off and on again
- Turn the unaffected controller off and on again
- Reset the controllers
- Disconnect and reconnect the affected controller
- Turn feedback off and on
- Disconnect DualSense controller
Read More: How to turn the PSVR 2 Sense controller on and off
These fixes were all reported to work for some users, but not all. If you’re experiencing the PSVR 2 controllers not connecting properly, your best bet is trying all of the following, and as a last resort, waiting until PlayStation flash an update to the controllers rectifying the issue.
We’re going to be keeping an eye out for the latest updates on the PSVR 2 controllers not working properly, so if yours aren’t functioning properly – you might want to find out how to charge them or if you use your PSVR controllers on PSVR 2. Make sure to check back in with us periodically for the latest updates on the PSVR 2 controllers.
Frequently Asked Questions
If my PSVR 2 controllers aren’t working, do I need to buy new ones?
No – if your PSVR 2 controllers are experiencing issues with button responsivity, this can be solved with software, and not hardware.
Can I use DualSense controller instead of PSVR 2 Sense controller on PSVR 2?
You can use your DualSense controller with your PSVR 2 games, though this is dependant on the game itself. Some, such as Horizon: Call of the Mountain, are only playable with the Sense controllers, though others such as Gran Turismo use only the DualSense controller.
