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Microsoft has offered to refund Xbox Live Gold members who no longer require a subscription following its decision to lift entertainment apps from behind the paywall.
Those affected can request a pro-rata refund based on the amount of time remaining on their subscription. You’ll be able to request a refund after the changes go live in June, and requests must be made before August 31, 2014.
“Once the Xbox One and Xbox 360 system updates become available in June, Xbox Live Gold members who purchased a paid membership before that day can cancel and receive a pro-rata refund of any unused remaining days between the date of cancellation and the date their paid Gold membership ends,” reads an update on Microsoft’s support site.
“Cancellation and pro-rata refund requests must be made by August 31, 2014 and require six to eight weeks for processing. Free or trial Gold memberships are not eligible for a refund. To request your pro-rata refund, please click http://support.xbox.com/contact-us after the system updates become available in June.”
Microsoft announced yesterday that all Xbox Live members will soon receive access to a “vast range” of entertainment apps without the need for Xbox Live Gold, including Netflix, YouTube, Twitch and Internet Explorer.
An Xbox Live Gold membership will still be required to access online multiplayer and receive Games With Gold bonuses.
Source: support.xbox.com (via cramgaming.com)
