Grand Theft Auto 5

Grand Theft Auto 5 News for Xbox 360

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Grand Theft Auto 5 screenshot
Grand Theft Auto 5 screenshot

Rockstar has requested that online retailers hold off from dispatching copies of Grand Theft Auto 5 until September 16 in an effort to ensure early copies don't reach customers in advance of the official September 17 release date.

In an email sent to customers this evening, UK retailer GAME said that "GTA V is released on 17th September and Rockstar, who publish it, have worked very hard to make it the biggest gaming launch ever.

"They have requested that no UK retailer despatch GTA V before the 16th September and GAME, along with all reputable retailers, will respect this request."

GAME states that it will be processing orders earlier than normal "due to the epic size" of Rockstar's upcoming title, before reiterating that orders will not reach customers early.

The issue of online retailers dispatching copies well in advance of release date has led to one UK retailer - - choosing not to stock copies of one of this year's biggest games.

Back in May, ShopTo announced that it would not be stocking this November's Call of Duty: Ghosts due to "contractual reasons and [a] delivery policy agreement".

The firm claimed that Activision's policy meant that it would not be able to "maintain [its] high standards of release date delivery".

Last year, UK retailer Simply Games openly advertised the fact that it would be dispatching copies of Call of Duty: Black Ops 2 in advance of release date and offered a "guaranteed Monday delivery", promising delivery a day ahead of the official release.

Some customers - included - received the game three days ahead of its official release.

GTA 5 releases on Xbox 360 and PlayStation 3 on September 17.

Source: GAME Customer Services Email

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User Comments

Harv88's Avatar


My post doesn't arrive till midday and I live in an inner city suburb.
So when people are receiving their copy at midnight I won't receive mine till 12 hours later.
Posted 22:00 on 04 September 2013
dazzadavie's Avatar


I got mine on order with Amazon which I selected first class as it guaranteed delivery for the 17th. We walk see I guess.
Posted 21:26 on 04 September 2013
Geoff900's Avatar

Geoff900@ Mintyrebel

I think they may send it early, they usually do, just cannot say anything.
Posted 21:07 on 04 September 2013
Mintyrebel's Avatar

Mintyrebel@ BrySkye

Issue is with people like ShopTo that GUARANTEE it to be there day of release and offer money back if it isn't. I appreciate that R* don't want those who buy online to get the game before those that don't but in my opinion it shouldn't bother anyone as everyone can choose where to get their product.
Posted 21:07 on 04 September 2013
Clxmj's Avatar


Im sorry but whats the big *****ing deal if i get it a day early, i've bought the game haven't i? I pre ordered COD MW2 way back when and still it came 3 days later, yet was promised i'd get it for release - dont be asshats. If we've put down £45+ months in advance surley there's no harm in getting it a few hours before release..
Posted 20:58 on 04 September 2013
Curt580's Avatar


If all retailers dispatch GTA on the 16th there will be chaos. It's all well and good saying it's out of respect for R* but be real about it.
Posted 20:52 on 04 September 2013


I wouldn't worry about the Royal Mail so much.
Historically, they've always managed with big game releases and that's dispite how overworked the poor folks with boots on the ground are.

The official reason given for most retailers dispatching 2 days before release was to ensure games would arrive for release in the slightly more remote destinations.

But as for those retailers, they've now got a choice.
Either they take a chunk out of their profits to step up the level of service they use, such as guaranteed next day delivery in order to maintain their reputations... or they don't and risk taking some flak from what will almost certainly be an increased percentage of games arriving a day or even two late, and subsequently reporting to those customers that it was beyond their control and the issue should be taken up with Rockstar.

To be honest, the whole street-date concept being taken so seriously seems a bit ridiculous, especially in this day and age.
After all, the majority of serious leaks don't come from 100% legitimate customers.
Posted 20:51 on 04 September 2013
FantasyMeister's Avatar


I think the issue is that if you throw a few million extra items at Royal Mail on the same day they're not going to be able to cope as well as they normally do, so I'm with the retailers, let them despatch when they want.

If Rockstar really did think it was going to be a problem all they'd need to do is flick a switch so that GTAV can only be played from 17th onwards regardless of when anyone received their copies. Diablo III tried it and it didn't do them much good.

If they're worried about spoilers they're already out there.
Posted 20:30 on 04 September 2013
Mintyrebel's Avatar

That is a tweet from ShopTo replying to someone asking about this.
Posted 20:22 on 04 September 2013
Mintyrebel's Avatar


Interesting, I pre-ordered with ShopTo, wonder what they'll do...
Posted 20:18 on 04 September 2013

Game Stats

Technical Specs
Release Date: 18/11/2014
Developer: Rockstar
Publisher: Rockstar
Genre: Action
Rating: PEGI 18+
Site Rank: 5
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