Eidos has issued a response to reports that the Wii edition of Tomb Raider: Underworld features a game breaking bug which prevents players from progressing past the Thailand level.
"We are aware of a bug which is present in the Nintendo Wii version of Tomb Raider: Underworld. We would like to stress that this is an extremely infrequent bug, however on the rare occasion that it occurs; it affects the presence of a lever in the Thailand level of the game and prevents progress beyond this level. Eidos sincerely apologies to anyone who has experienced this frustrating problem," read a statement given to Kotaku.
The statement continued: "The quality of our games is paramount to us and the Nintendo Wii version of Tomb Raider: Underworld went through three separate QA testing departments prior to release. Regrettably anomalies such as this do occur occasionally in video games despite the best efforts by publishers to avoid them. The good news is that it is not an unsolvable bug, so if you encounter it and it persists please visit www.eidosinteractive.co.uk/support/worldmap.html."
Follow the link and you'll find a sea of support numbers you can call should you run into the level bug.