Many European PlayStation Gamers who pre-purchased Resident Evil 6 from PSN have been left unable to play the game, Capcom has confirmed.
Capcom explains that some early purchasers who tried to download the game from PSN and subsequently downloaded the day 1 patch are being affected by the booting problem.
"Essentially it is recognised that some consumers who downloaded the game from the PSN store pre-loaded (pre-order) or within the early hours of launch may be experiencing problems booting up the game," said Capcom in a statement to IGN.
"In short, early purchasers who tried to download the game from PSN store may have seen an error message, after they downloaded the day 1 patch. The patch has created an issue and prevents people booting the game.
"The temporary fix to ensure people can enjoy RE6 today as intended is to ask those people to un-install the game (only if they originally saw an error message) and re-install the game. This time they won't be prompted to download the patch and the game will load. Please note however, these people won't be able to play against disc owners on a temporary basis. We are working with SCEE (Sony) to fix this issue and a patch is imminent to fix the issue."
Capcom also notes that people who downloaded the game from the PSN store won't be able to access RE.net at this time, but an imminent patch will fix this.
Resident Evil 6 launched on Tuesday, but isn't the blockbuster game we'd hoped for.