Grand Theft Auto IV screenshot
Grand Theft Auto IV screenshot

The highly anticipated PC release of Grand Theft Auto IV has been met with a whole string of problems reported by players of the game on gaming forums across the internet. Problems range restrictive graphics settings even on powerful systems, texture errors, general error and installation error codes and on the whole quite poor performance.

Speaking to GTA Gaming, Rockstar said:

"We are aware that a small number of fans are having problems running GTA IV on their PCs and we would like to assure them we are working to help solve these as quickly as possible.

"We would ask anyone that is encountering difficulties to contact their local technical support helpline for advice and recommendations. These telephone numbers can be found in the game's manual.

"There is also a regularly updated technical support page available on the Rockstar Games website where there are many useful faqs and information on how to resolve some common problems being encountered."

Regarding the inaccessible higher graphical settings, Rockstar has said that these have been "provided for future generations of PCs with higher specifications than are currently widely available".

If you've run into problems with GTA 4 on PC let us know in the comments section below.

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User Comments

Anonymous's Avatar
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i get no error messages, but when i load gta 4 then it loads and then does nothing. ive tried new drivers re0installing the game and nothing seems to work
Posted 20:05 on 01 March 2009
NIKO :)'s Avatar
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When I first installed the game I had to get a new video card. My video card is top notch and I tried it out. It worked fine. I had my computer formatted... twice...... virus infection :(. Then it starts working like sh*t. Steam is even offering refunds because people can't play this on PC and its even having problems on xbox360! The devellopers have really gone half-assed this time!
Posted 04:01 on 14 February 2009
fondz's Avatar
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should file a complaint with consumer protection, Rockstar wants to sell us crap. In the future i'm going to tor them a new one.
Posted 04:25 on 09 February 2009
FooKsTaR's Avatar
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I have a imac i bought 2 years ago. ta 4 comes out and im 3 generation video cards behind. what in the world would i buy a 400$ card that doesnt even determine graphics anybetter. i would just buy a friggin console....if i can run 2 operating system...create the f**kin game on my computer and even make a box office movie sellout on mu computer...why the hell would my graphics card not be ready???
Posted 23:45 on 28 January 2009
Erykah28's Avatar


having a few problems setting up this game on my PC, keep getting this message come up, " setup could not find a file on the specified path or disk please check that the proper is inserted or specify a new path" does anybody know what this means
Posted 23:34 on 22 January 2009
Klapaucius's Avatar
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This is the strangest thing EVER! I've got no trouble installing or activating the game. Nor do I have any problems registering for Windows LIVE and the Rockstar Social Club (RSC), which are both unnecessary crap programs, if you ask me! Im 100% sure that ive got all of the requirements covered, with a machine thats brand new, and just ready to eat some competition from demanding games.. But the way GTA IV has challenged my system is just no fair: When I logon to RSC and press the big and promissing "play" button, the RSC window close, and..... NOTHING happen!.. no warnings, messages, or failures of ANY sort - nothing simply happens!
The trust that I had come to invest in a thorough company as Rockstar has been totally ruined because of this!.. I dont go out to buy an expensive game, in the middle of an economical crisis to be fooled like this!.. Its plain wrong, and there should be rules against companys publicing and selling products to unknowing and loyal customers, just to fool them, without any chance of refund!

Posted 15:33 on 21 January 2009
Harleys99's Avatar
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i can run the game but after about 15 to 20 min i get the to crash with this errors

robleem met handtekening
Naam van probleemgebeurtenis: APPCRASH
Naam van de toepassing: GTAIV.exe
Versie van toepassing:
Tijdstempel van toepassing: 493db559
Naam van foutmodule: GTAIV.exe
Versie van foutmodule:
Tijdstempel van foutmodule: 493db559
Uitzonderingscode: c0000005
Uitzonderingsmarge: 00392e67
Versie van besturingssysteem: 6.0.6001.
Landinstelling-id: 2067
Aanvullende informatie 1: fd00
Aanvullende informatie 2: ea6f5fe8924aaa756324d57f87834160
Aanvullende informatie 3: fd00
Aanvullende informatie 4: ea6f5fe8924aaa756324d57f87834160

Extra informatie over het probleem
Bucket-id: 1105492816

and this one

Critical runtime problem

Probleem met handtekening
Naam van probleemgebeurtenis: APPLICATION CRASH
System RAM: -1
Available RAM: -1
Number of CPUs: 4
Video Card Manufacturer: NVIDIA
Video Card Description: NVIDIA GeForce GTX 280
Video Card Driver Version: 7.15.0011.8120
Versie van besturingssysteem: 6.0.6001.
Landinstelling-id: 2067

Extra informatie over het probleem
Bucket-id: 4

my pc is heavy enough

these are my specs

Gigabyte Technology Co., Ltd.
AMD Phenom(tm) 9950 Quad-Core Processor (4 CPUs), ~2.6GHz
8190MB RAM
Hard Drive:
640 GB Total
Video Card:
NVIDIA GeForce GTX 280
Operating System:
Windows Vista¬ô Home Premium (6.0, Build 6001) Service Pack 1 (6001.longhorn_rtm.080118-1840)

can you help me with this problem please
Posted 13:48 on 18 January 2009
JohnnyC's Avatar
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I'm a good portion of the way through the game now (about 70%). It is definitely playable (40-43 fps) on my Intel Q6600 Quad Core 2.4ghz machine with a pair of 8800 GTS Video cards. However, to get that kind of performance I did do some messing around with the settings and make sure to disable SLI when I do play.

If I use the same settings as I currently have and enable SLI, the framerate will drop from 43 to 34 or so according to the built in benchmarking results at 1680x1050 resolution. I would prefer to be running my native resolution of 1920x1200 though... *grumble*

To get those speeds I used the auto detect settings and then lowered the rendering quality to medium (the dithered/grainy edged shadow thing looks like crap no matter what rendering quality I set). I reduce the view distance to about 25 and reduce the shadow density down to zero since the dithered shadows look like crap regardless of the settings anyway. Also, if you disable the video capture thing (F2) in the game settings, it gives me yet another small boost to performance. In the end I get a game that looks decent but not as good as I would like and the disappointment that I am unable to put the full strength of my hardware up against it.

First thing Rockstar needs to do is get the SLI support going... Many of us have SLI setups these days and it's ridiculous that if we have it enabled, the game runs SLOWER.

Second thing they need to do is either change or fix those horrible looking shadows. I mean... WHY? WHAT WERE they THINKING?! It just looks bad. They couldn't do a smoother shadow? Really? Ugh... by now you can tell how much I hate the shadows...

Third thing they need to do is enable advanced graphics controls in the settings. Give me the ability to adjust the anti-aliasing... DISABLE THE UGLY SHADOWS... tweak the settings until I can run 1920x1200 even if that means I need to turn something else down a bit to maintain higher fps rates.

In the end... I'm glad I have a quad core with a fairly powerful video card (not as powerful as I would like for this game since I could use 1gb ram instead of 512mb ram on the video for this one).

Last... but not as essential, they need to provide me a way to install this on Windows 7 beta for testing purposes and to use GTA 4 as a benchmarking tool to test speed differences.

Otherwise the game runs fine for me and works well. I just hope someone from Rockstar stumbles across this and considers my suggestions. :)
Posted 14:14 on 17 January 2009
roadblock02's Avatar
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I don't understand why in the world do I Have to log into not one site but 2 in order to play this game?....this is the worse GTA ever.......I don't mind having my CD in the drive while playing its reasonable but logging in to 2 useless site is just stupid......
Posted 20:45 on 16 January 2009
Dave's Avatar
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Really Pi&*ed off. I bought a better Graphics card to play this game, and it still don't work. The sound id F*&ked, it just pulse's and majorly stutters, and even on the lowest level, the car and game moves like a big fat SNAIL..... HELP ME !!!!!!!!!!!!!!!!!!!!!
Posted 22:18 on 12 January 2009
hate rock star's Avatar
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hate rock star

they screwed up so badly GTA sucks
Posted 05:09 on 08 January 2009
Daniel's Avatar
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Installed the game with up-to-date drivers, evga 8800gts. Running on a 64 bit vista with 4gb and on an i7 proc at 2.8ghz. When I start a new game all I hear is 'I'm back bitches' then the screen flickers. Vista says my videocard crashed. I've tried driversweeping everything and reinstalling new drivers but nothing works. Hopefully the new drivers will help with all these issues EVERY gamer is having with gta 4.
Posted 01:41 on 07 January 2009
TheAnoyed's Avatar
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MY GTA 4 was running succsesfully on my PC
Now it does not work any longer, blank DOS Windows appears, it does not close by itself. Nothing happes. Im ****in pissed of paying 50 $ for a pieace of sh*t.
Posted 14:49 on 06 January 2009
2blazed's Avatar
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often glitches in that i cant see anything but lights and cars and people.. no walls or buildings, floors, anything! patch it up rockstar!!!!!!
Posted 20:54 on 04 January 2009
gta's Avatar
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i get 18 -28 fps in gaming

in car 18- 20

But i can play freking crysis on very high , fallout 3 ultra high !!!!!!!!!!!!!!!!!!!!!
And for Rockstar comment "small" amount of players with problems....they ment all on pc platform
Posted 11:05 on 03 January 2009

Game Stats

System Requirements
Release Date: 21/11/2008
Developer: Rockstar
Publisher: Rockstar
Genre: Action
No. Players: 1-32
Rating: BBFC 18
Site Rank: 60 9
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