BioWare has stated the mixed reactions over its release Dragon Age 2 caught the firm "off-guard".
Speaking to Xbox World magazine, BioWare co-founder Ray Muzyka explained: "Our goal is to take all the feedback we get on any of our franchises and use it to make the next game in the franchise better."
He added the team did not expect the responses it received, CVG reported.
"Dragon Age 2 was incredibly polarising and it caught us off-guard, honestly. It appealed to a new fanbase and we were delighted by that, but we've heard fans who wanted more of the Origins experience. We have to take all that feedback and find a way to marry those together, so we can bring everyone on the journey with us."
Dragon Age 2 stirred up controversy when many users railed against its new take on the series. Ray Muzyka stated earlier in August that the upcoming title, Dragon Age 3, will be a combination of Dragon Age: Origins and Dragon Age 2.