money570 -

The price increases on the Xbox LIVE Marketplace uncovered in the Xbox 360 update beta was an "unintended error", Microsoft has said, promising to reimburse those affected.

Microsoft came under fire yesterday after it was discovered that pricing of digital titles on Xbox LIVE increased by as much as 32 per cent when MS Points were converted to local currency.

An 800 MSP game (equivalent to £6.80) became £8.99.

Microsoft's statement on the issue (via Joystiq) can be read in full below:

"We are aware that select regions experienced some incorrect game title pricing in the Xbox Live beta. This was an unintended error that we are in the process of fixing. We'll be reimbursing impacted beta participants for the difference in what was paid and what the price will be after the update is available to all members.

"More information about the Microsoft Account transition to local currency can be found here.

"Of note, beta programs give us a chance to test, fix and correct issues like this. As with all betas, we take the learnings from our program and make corrections and adjustments prior to the update being available to all members. As always, we appreciate the participation of our beta customers in helping us launch and build great products."

Source: joystiq.com

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Batmamerc's Avatar

Batmamerc@ Endless

Anything is possible with Microsoft.
Posted 18:28 on 11 July 2013
Endless's Avatar

Endless@ Batmamerc

So a supposed intentional flip-flop price-hike from their original announcement, that the pricing conversion would be equivalent, is apparently now being re-flipped back to what was originally announced? Really?

Sounds a little obtuse even for a Microsoft blunder.
Posted 13:29 on 11 July 2013
Batmamerc's Avatar

Batmamerc

I think Microsoft are so nervous now that even though this really was actually an intensional price hike they decided to flip flop another money grabbing decision again in fear of another pooh storm, plus they don't have Dom mattress with his sweet talking charm to convince us that if we don't like it there is always the playstation.
Posted 11:47 on 11 July 2013
Karlius's Avatar

Karlius

A swift response from MS something must be wrong.
Posted 11:09 on 11 July 2013