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Nintendo has been forced to shut down its Swapnote messaging service on 3DS after it was discovered that some gamers were using it to exchange "offensive material".

"Nintendo has learned that some consumers, including minors, have been exchanging their friend codes on Internet bulletin boards and then using Swapnote (known as Nintendo Letter Box in other regions) to exchange offensive material," reads a service notice from Nintendo. "Nintendo has been investigating ways of preventing this and determined it is best to stop the SpotPass feature of Swapnote because it allows direct exchange of photos and was actively misused.

"Nintendo always wants to provide a positive experience for all consumers and limit the risk of any inappropriate activity or misuse of a service. We feel it is important on this occasion to take this action."

Sadly this means that users who had been using Swapnote responsibly lose out, for which Nintendo has apologised.

Swapnote is now closed in all territories.

Source: Nintendo.co.uk

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User Comments

timidmeow's Avatar


It's interesting how soon this happens after the 2DS release (which is geared towards a younger market anyway), because the message we got regarding this kept bringing up minors sending inappropriate images.
Writing nintendo to complain I guess makes more sense than keeping an eye on your kids' 3DS use.
I hope they can get this fixed soon, as this was a service I enjoyed using, but I'm not terribly optimistic.
Posted 09:57 on 03 November 2013
mrairhead3's Avatar


its there own fault for being friends with an inappropriate person anyways and who cares now will phones and the internet be taken down from little kids sending stupid things?
Posted 01:43 on 02 November 2013
MJTH's Avatar

MJTH@ Endless

Is it needless censorship when a guy gets banned for sending abusive comments on XBL or Steam? No.

Now it's pretty obvious that the way Nintendo have handled this (as of the moment) looks terrible on their part. Because simply put, it is. They don't have the proper system in place to deal with this better, so until they do, they've put the system on hold. If Nintendo announce that they have thought of a way to deal with this abuse (or copied someone elses way), then no one will complain, that wasn't for the better.

And seriously, freedom of speech? You're going pull that card? Do you honestly believe Nintendo are some evil tyrannical company, trying to remove your human rights?
Posted 23:13 on 01 November 2013
Endless's Avatar

Endless@ MJTH

Why? Because it's needless censorship. Anyone can have an email account and post their email address openly on a forum leaving them open to abuse. This is no different. No other company sees issue with it.
Posted 17:06 on 01 November 2013
essex1212's Avatar


Click for Image
Posted 16:40 on 01 November 2013
MJTH's Avatar


Oh yeah, Nintendo are idiots because there are some assholes who use their services. Seriously people, it's pretty obvious they have taken the service down for a limited (undisclosed) period of time before they think of a why to stop this from happening.

Yeah sure, Nintendo has flaws, but why do people feel the need to bitch, when they are trying to fix a problem.
Posted 15:31 on 01 November 2013
sycholect's Avatar


Oh boy the pussyfication of Nintendo gets worse and worse.

Things keep going and they'll just end up like Sega but keep control of the handheld market.
Posted 14:22 on 01 November 2013


Nintendo fail at internetz forever.
Posted 11:20 on 01 November 2013
EverTheOptimist's Avatar


Someone sent someone else a picture that wasn't Mario or Zelda.
Posted 11:11 on 01 November 2013
Endless's Avatar


Breaking news: Nintendo cancels visual email after realising people can rightfully send whatever they want to their approved friends.

Seriously...this has nothing to do with the system and everything to do with educating people on security.
Posted 10:43 on 01 November 2013
MJTH's Avatar


And this is why we can't have nice things...
Posted 10:17 on 01 November 2013
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