Infant runs up £1700 bill on in-app purchases
Apple eventually issues full refund.
A five year old boy racked up a bill of £1,700 after making 19 £69.99 in-app purchases whilst playing iOS title Zombies Vs Ninjas, reports news agency SWNS.
The culprit, five-year-old Danny Kitchen, made the purchases after his father Greg gave him his all access passcode to the iPad. In just 10 minutes Danny had made the 19 purchases – each granting 90,000 in-game darts or 333 in-game bombs.
The parents were caught out by the free-to-play nature of the game, unaware that potentially costly in-game items were available to purchase.
Although the family appeared to have been initially refused a refund by Apple, since the story made the press a full refund has been issued.
A statement from Apple to Danny Danny Kitchen said: "An in-app purchase contains content or services from within an application that you have already purchased.
"Those are paid enhancements available in-game. Things like weapons, items, extra lives and other enhancements are types of in-game purchase which often fall into this category and in some cases are unintentionally purchased.
"In this case, as the purchases were clearly unintentional, we are pleased to be able to offer you a full refund."
Via Eurogamer





User Comments
CheekyLee@ AndySpence
Apple just need to change the default to "Ask for my password for everything", and let people opt out of this. This removes them from criticism, and would also have stopped all of these stories from happening at all.
The way things stand, though, means that developers of free-to-pay apps littered with IAP need to think about what they show people in these first 15 minutes. They are fully aware of the defaults, and are actively playing to them. Because, a child who has just completed a tutorial who is then told they need to buy something, and is given the option to buy 20,000 of them for the maximum possible £69.99, can probably do so without being asked for the password. This is not Apple's fault, as such, but is something that they encourage.
Yes, parents do also need to learn what their devices do. But when such information is hidden from them, and when unscrupulous developers are keen to take advantage, then the blame needs to be apportioned much more evenly than it is being.
AndySpence
pblive
DancingRhino
Five year olds really wouldn't know imo. And there are probably laws against selling anything to anyone under false pretentions so I reckon the refund is fair. Even though it wouldn't have happened without press coverage.
Endless
It does seem an increasingly common occurrence though.
s_h_a_d_o
Mintyrebel
pblive
Actually, past that as well.
DancingRhino
MJTH
pblive
tvr77
At least Apple coughed up in the end.